Terms & Conditions

Welcome to Clayvia Rituals. By accessing or purchasing from our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our site or placing an order.

1. General Information

This website is operated by Clayvia Rituals. Throughout the site, the terms “we”, “us”, and “our” refer to Clayvia Rituals. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.

2. Products and Use

All our products are made with purely natural and botanical ingredients. Because they are crafted using nature’s raw elements, the color, texture, or fragrance of each batch may vary slightly depending on the harvest and season of ingredients — without affecting the quality or effectiveness of the product.

Our products are intended for external use only. Results may vary from person to person depending on individual skin and hair types. We recommend performing a patch test before full application.
Clayvia Rituals shall not be held responsible for any allergic reactions, side effects, or misuse of products.

3. Pricing and Availability

All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes. We reserve the right to modify product prices, descriptions, or discontinue products at any time without prior notice.

4. Orders and Payments

Orders can be placed:

• Directly through our official website, or
• By contacting us on our official Instagram page @clayviarituals.in

Once your order is confirmed, you will receive a confirmation message or email. Payments are processed through secure and trusted payment gateways.
Clayvia Rituals reserves the right to cancel or refuse any order due to stock unavailability, payment issues, or suspicious activity.

5. Shipping

We currently ship only within India. Delivery timelines may vary based on your location and courier partner performance. Shipping delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.

6. Returns, Refunds & Replacements

We accept returns or replacements only if the product received is damaged.
To be eligible for a return or refund:

• You must share a clear unboxing video as proof of damage.
• The issue must be reported to us within 48 hours of delivery.

If approved, we will process a replacement or refund as applicable.
Please note: No returns, refunds, or exchanges are accepted for products that have been opened, used, or tampered with.

7. Intellectual Property

All content on this website — including text, images, logos, product designs, and graphics — is the property of Clayvia Rituals. Any unauthorized use, reproduction, or distribution is strictly prohibited.

8. Privacy and Data Protection

We value your privacy. When you make a purchase, we collect personal information such as your name, address, phone number, and email to process and deliver your order.
Your data will never be sold or shared with third parties, except as required for order fulfillment and legal compliance.
For more details, please refer to our Privacy Policy.

9. Limitation of Liability

Clayvia Rituals shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

10. Contact Us

For any questions, concerns, or product support, please contact us at

• Instagram: @clayviarituals.in
• Email: info@clayviarituals.in
• Phone: +91 8310391291